ONE TASK / A CLEAR METHOD

A useful update.
A method to repeat.

Turn repair-job notes into a clear customer draft. Keep estimates, unknowns and decisions visible.

Before you begin

Describe the task you want to repeat. Identify what the result must preserve and what you should never guess.

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A / THE SUPPLIED FACTS

Read before
you draft.

Marlow Bench · Fictional job MB-14
Snapshot: 3 October 2026

1. A1Marlow Bench is a fictional furniture-repair workshop. Ira is the fictional customer for bench job MB-14.
2. A2The workshop inspected one loose joint on 3 October. Repair work has not started.
3. A3The workshop proposed replacing the joint. Customer approval is still needed.
4. A4The supplier estimated AUD 48 for the part only. This is not a total repair quote or a confirmed customer charge.
5. A5The part arrival date has not been confirmed.
6. A6The workshop will give Ira another update on 6 October, even if the part date is still unknown.
7. A7No completion or collection date has been agreed.
8. A8This update should ask whether Ira approves the proposed repair. No reminder, email or booking is to be sent by this exercise.

A / GUIDED ATTEMPT

Check each promise.

A deliberately flawed teaching draft

Hi Ira, your approved repair is underway. The part has arrived and your total bill is AUD 48. Your bench will be finished on 5 October, so collect it that day. We have booked your collection. Thanks, Marlow Bench.

Authored example, not captured AI output. Check it before reading the revision on the next sheet.

My checking record

For each claim: source ID, supported/unsupported, correction.

Keep your own corrected draft and any help received with these checks.

A / ONE ACCEPTABLE REVISION

Preserve the facts.
Keep your own words.

Hi Ira, we inspected the loose joint on bench job MB-14. We propose replacing the joint and need your approval before repair work starts. The supplier’s AUD 48 estimate covers the part only; it is not a total repair quote. Part arrival is unconfirmed, so no completion or collection date is agreed. Please let us know whether you approve the proposed repair. We will update you on 6 October even if the part date is still unknown. Thanks, Marlow Bench.

This authored revision is one acceptable wording. It is not a model transcript or the only answer.

• Inspection is separate from starting the repair: A2.
• Approval is still needed: A3 and A8.
• AUD 48 is a part estimate, not the total price: A4.
• Part arrival and completion are unconfirmed: A5 and A7.
• The next update stays on 6 October: A6.

B / INDEPENDENT CHANGED INPUT

The facts changed.
Your draft must too.

Fresh snapshot: 6 October 2026
Start a new document or conversation.

1. B1This is a fresh snapshot of the same fictional bench job MB-14. Use B1–B7 for the new update.
2. B2Ira approved the proposed joint replacement on 5 October.
3. B3On 6 October the supplier withdrew the earlier AUD 48 part estimate. A new estimate is pending; no total repair price is agreed.
4. B4The supplier now estimates part arrival on 9 October. Arrival is not confirmed.
5. B5Repair work has not started. No completion or collection date is agreed.
6. B6Ira asked, “Can I collect it on 9 October?” This is a question, not an agreed appointment.
7. B7The workshop will give Ira another update on 10 October, whether or not the part has arrived.

Keep your brief, first/final drafts, source checks and help received on a separate sheet or in your document. Bring them to session two.

YOUR HANDOVER / KEEP THE METHOD

A guide you
can explain.